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Refund & Return Policy

Due to the nature of our products, the following refund policy applies.

Non-Refundable Products

Food products are non-refundable and non-returnable, except in the following cases:

  • Wrong item delivered
  • Damaged product
  • Quality issues

Claims

All claims must be submitted within 24 hours after delivery by contacting info@freshandmash.com and providing order details and supporting evidence where applicable.

Refund Method

Approved refunds will be issued:

  • To the original payment method
  • Within 5–10 business days, depending on the payment provider

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